Help Center

Frequently Asked Questions


Do You Ship Internationally?

How Long Will It Take To Get My Package

What Shipping Methods Are Available?

How come the tracking number isn’t working?

Can I pick up my order instead of having it delivered?

I have a rush order. Can it be delivered Saturday?

The tracking shows the package was delivered but I didn’t receive my package. What if I have a lost or stolen package?

Do you ship to PO Boxes?

Do you ship to military locations (APO/FPO/DPO)?

How do I receive Free Shipping on my order?

How fast is Free Shipping?

How fast is Flat Rate of $6.00 Shipping?

When I enter my shipping address, I am receiving an error that my address is invalid?


What are the forms of payment you accept?

Do you accept PayPal?

I received an error message that my order cannot be completed but I was still charged. Why?

Do you accept debit cards?

Do you accept gift cards?

Do you accept money orders?

Can you provide me a discount code for my order?


I am trying to purchase a specific product and there is no “Add to Cart” option available or it says “Not For Sale,” what does this mean?

Why is the consistency different from the product I just ordered to the one I already have?

Where can I get some samples?

What if I had an allergic reaction to your product?

How do I check if a product has a certain ingredient?


The Benefits of Honey

Ingredient Advice

Do you test on animals?

Are your products vegan?

Are your products gluten free?

Do your products contain nuts?

Brand Advice

What’s the expiration date for my product?

When was my product manufactured?